Your Work:
Straightened Out
What does it mean to straighten out your work? Untangle. Set on a path. Unravel. Make clear. Explain. Break down into little parts and rearrange. Organize. Organize again.
I'm a lifelong Educator and Instructional Designer who can help your people learn the skills they need to achieve AND help the world learn about the good work you do
October Special!
Office Hours
Not sure whether your work needs straightening out? OR
You know it needs straightening out, just don’t know where to begin?
Let’s chat during my FREE Office Hours on select dates in October. 30-minute consultation; virtual, or in-person if our schedules align.
Examples of projects we can discuss:
- Job Aids, Microlessons | Presentation support: Slide design and/or organization | (Re)Writing and/or (Re)Organizing website content | Documenting existing processes and/or building new ones | Building an instructor-led or self-guided course | Seeking accreditation to offer CEUs
OR
- I don’t even know what I need but something’s gotta change.
Small Businesses, Nonprofits,
Organizations & Individuals
have solvable work problems.
I'll help you do your work with more confidence and efficiency.
I promise you a judgment-free, friendly, affordable partnership.
Does your business need a best friend? I'm here for you.
You don't have to do this all by yourself.
I'll consult with you, ask questions, listen, observe, and identify YOUR workplace challenges with precision.
I have experience consulting as an Educator and Instructional Designer.
Together, we'll figure out customized, approachable, personalized solutions for YOUR company.
Photo courtesy of RDNE Stock Project
I do the stuff that small businesses hate.
What I can
Straighten Out
with you
1
Job Aids / eLearning / Microlessons Available on Mobile Devices
-
Microsoft Office skills
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Role-specific software skills
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Flow charts or screencast videos of processes
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Small-group instruction
2
1:1 In-Person or Virtual Desk-side Support
Electronic file and folder organization / management
3
Presentation /
One-pager Support
-
Outlining and sequencing
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Slide / flyer design
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Updating / improving existing customer-facing materials
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Customizing generic compliance training for
YOUR unique situation
4
(Re)Writing and
(Re)Organizing Website Content
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Which information goes on which web page for learning impact?
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Website coaching
5
What happens in this office when ...?
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Document existing procedures
-
Build step-by-step processes
6
Monetize your expertise:
Build a course,
offer CEUs
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I'll organize your content to comply with accreditation requirements
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Objectives | Activities | Assessments
Office Manager,
Medical Practice
“I work in a small business and have worked with Liz Nover to help capture a complex process so that someone else can follow the steps without disruption of the flow of the office.
She is very professional and her work ethic is outstanding. We will be using Liz again in the future."
Jacqueline Baldini,
Senior Director
Education & Training
Oceantic Network
"I had the pleasure of working with Liz as a contract Instructional Designer for Oceantic Network. Liz demonstrated exceptional professionalism and a proactive approach to problem-solving as we worked to enhance the structure of our course offerings. Her ability to communicate effectively and maintain transparency throughout the project was invaluable. Liz consistently went above and beyond to ensure our needs were met, bringing innovative ideas and a keen eye for detail to every aspect of her work. Her dedication and enthusiasm were evident in her commitment to delivering high-quality results on time. Liz’s collaborative spirit and willingness to adapt to our evolving requirements made her an excellent support for our team.
I recommend Liz Nover for any instructional design projects and look forward to the opportunity to work with her again in the future."
Debbie Rosenberg,
Journeys Unlimited
"I have had the extreme pleasure of working with Liz Nover. She has been able to take what is difficult and cumbersome for people to follow and make it very simple and easy. It's a talent that has enabled my own company to continue to move forward with great ease and profit."
Rob Demko,
JustFood:
Prepared Food & Customer Catering
"I reached out to Liz for help with my website content. My business is popular but I knew that my website was confusing to navigate and I was not making efficient or attractive use of available space. The text on my site did not reflect the professional style and attentiveness I’m known for. Liz is not a web designer but her background as a learning experience designer enabled her to make graphic design recommendations and to quickly rewrite and reorganize text content, providing an improved, more seamless experience for prospective and established clients to learn about my business. I’d recommend Liz to ensure the text on your website conveys the very best of your brand."
What's it like to be my client?
STEPH
... is a popular recruiter. Great at finding and placing prospective job candidates and keeping in touch with them and with the agency’s clients.
But for official record keeping for the parent company she has to enter details about each contact with a candidate or a client into the company software. She loves connecting with the people but isn’t a fan of the technology and she makes mistakes and sometimes forgets to enter her information at all.
If only she had a little microlesson or quick reference guide on her phone that she could take out each time she’s in the software and follow along with pictures and clear directions
JOHN
... is involved with a local Science Center that does presentations about nature, the planets, chemical experiments and physics demonstrations for schools and organizations and the community in general. It’s a hidden treasure. People don’t know about it.
The Center has a website but it’s hard to follow and hard to find the information you need efficiently. There’s a page of spectacular photos that could turn anyone into a science geek. Those pictures should be front and center but they’re buried under multiple links so someone could easily miss them!
The Center wants to attract some new groups to take advantage of what they offer, and improve their visibility in general. If only they could find someone to organize their website content, do some rewriting, and advise where each subject and picture should go.
EDWARD
... heads up the Investment team at a Wealth Management firm. He’s an older guy who’s been there forever and has made very profitable financial suggestions for his clients. The client base has grown because Edward’s clients have recommended him to their friends.
Edward keeps meticulous records but he’s just come to you feeling overwhelmed because the volume of his documents on his computer has become unmanageable after so many years.
You realize he never learned how to create folders to organize his documents, and never learned how to save a document into a folder.
If only someone could sit with him in person or virtually and declutter his computer.
LOU
... is the Office Manager for an active medical office of 10 clinicians. The office is busiest during the days but some clinicians work in the evenings too. There’s a front desk person who comes in at night but he has basically gotten accustomed to just answering phones, making reminder calls, and filing the patient charts from the daytime. Occasionally booking an appointment.
Lou just told you she was diagnosed with a serious illness and she will be out of work for 6 months starting next week. You are concerned and worried for her.
The evening person is available to come in some days until you can hire someone temporarily from an agency. You realize that while he is dependable, he never learned how to do all the daily tasks that Lou does that keep the office running smoothly.
Lou keeps a folder with usernames and passwords – thank goodness for this! - but there are no documented instructions for all the things that she does every day or for all the systems she logs into to remain in compliance with the state, not to mention getting the invoices out.
You really wish you had a booklet with instructions for how to run this office. Because it’s not like you can close for 6 months. There are patients to take care of!
DEBBIE
... is a well-known travel agent who has been all around the world herself so her recommendations come from personal experience. She specializes in group and family travel; every day of the tour is carefully planned out in a way that’s customized for the people going.
Since most people now have the ability and resources to book their own individual travel, her agency isn’t doing much individual work anymore and most of their revenue is coming from the family and group tours. They want Debbie to organize a PowerPoint presentation that they could use for marketing where she explains what she can do for a group or family. They selected which country she should use for this deck.
Debbie is so comfortable interacting with families but it comes very naturally to her, she barely has to think about it, and so she is stumped about how to start organizing this presentation.
If only she could meet with someone to bounce around her thoughts and put them in order, and then advise her on the slide design too.
JEB
... oversees his Association’s popular conferences, webinars, Lunch & Learns.
Participants often ask him whether they can receive Continuing Education credits to meet the requirements for their licenses and certifications.
Jeb wants to answer YES – this would bring in revenue and prestige - but there isn’t anyone on the already lean staff who could handle the details of achieving and maintaining compliance with the standards of an accrediting body.
If only they could bring someone in who could look critically at their curricula, and craft and align learning objectives with content, and also build assessments that measured achievement of those objectives. Then the Association could apply for accreditation.