Learning
Experience
Design
Liz Nover
215-593-6315
I'm a lifelong Educator and Instructional Designer
who can help your people
learn the skills they need
to achieve AND
help the world learn about
the good work you do
Is work working for you?
What does a
Learning Experience Designer DO?
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She captures the steps in a complex technical process or task in a streamlined, concise job aid or microlesson so that anyone working on the task – now or in the future - has an easy resource to turn to.
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Takes content from multiple / unrelated / conflicting sources, resolves the differences, determines what’s essential, organizes it for optimal training, and makes it flow. She builds activities that help you practice the skills and behaviors you need at work.
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Ensures that slide layouts, videos, graphics, and text help people absorb what you need them to retain and use their knowledge on the job to accomplish goals and objectives.
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Connects skillfully with your Subject Matter Experts, stakeholders, and learners at all levels. She establishes trust and only then recommends training solutions grounded in Adult Learning theory and Instructional Design principles.
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Asks a LOT of questions so we don’t end up solving the wrong problem. Forms relationships. Communicates the way that works for you. Seeks your input and feedback – after all, it’s YOUR work!
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You DO need a Learning Experience Designer!
Office Manager,
Medical Practice
“I work in a small business and have worked with Liz Nover to help capture a complex process so that someone else can follow the steps without disruption of the flow of the office.
She is very professional and her work ethic is outstanding. We will be using Liz again in the future."
Jacqueline Baldini,
Senior Director
Education & Training
Oceantic Network
"I had the pleasure of working with Liz Nover as a contract Instructional Designer for Oceantic Network. Liz demonstrated exceptional professionalism and a proactive approach to problem-solving as we worked to enhance the structure of our course offerings. Her ability to communicate effectively and maintain transparency throughout the project was invaluable. Liz consistently went above and beyond to ensure our needs were met, bringing innovative ideas and a keen eye for detail to every aspect of her work. Her dedication and enthusiasm were evident in her commitment to delivering high-quality results on time. Liz’s collaborative spirit and willingness to adapt to our evolving requirements made her an excellent support for our team.
I recommend Liz Nover for any instructional design projects and look forward to the opportunity to work with her again in the future."
Debbie Rosenberg,
Journeys Unlimited
"I have had the extreme pleasure of working with Liz Nover. She has been able to take what is difficult and cumbersome for people to follow and make it very simple and easy. It's a talent that has enabled my own company to continue to move forward with great ease and profit."
Rob Demko,
JustFood:
Prepared Food & Customer Catering
"I reached out to Liz for help with my website content. My business is popular but I knew that my website was confusing to navigate and I was not making efficient or attractive use of available space. The text on my site did not reflect the professional style and attentiveness I’m known for. Liz is not a web designer but her background as a learning experience designer enabled her to make graphic design recommendations and to quickly rewrite and reorganize text content, providing an improved, more seamless experience for prospective and established clients to learn about my business. I’d recommend Liz to ensure the text on your website conveys the very best of your brand."
How do I explain a process step by step?
Want to make sure work can continue even if you're not there?
To start with, I can help you capture the tasks and processes that keep your business running so that someone else can jump in who's never done those tasks before.
That sounds like a lot. To break it all down. That's where I come in. How do I explain a process step by step and capture the instructions?
I will sit with you in person or virtually and document every step of a task as we go through it together. Long tasks too. I’m patient.
I’ll ask questions so we don’t miss any details. I’ll take screenshots, or screen capture videos, and I’ll edit them with instructions in just the right places. If there’s someone else besides you who knows how to do this process, I’ll pull them in to make double sure we didn’t miss any details. When we think it’s finished, we’ll ask someone who’s never completed the process to follow our steps and we’ll watch and I'll re-design any parts that gave them trouble.
At the end we’ll have a job aid or a microlesson or a manual that anyone can follow, and you can relax knowing this process will get done even if you can’t be there.
FAQs
Do you need help organizing or designing
your slide presentation?
Do you need help organizing or designing your slide presentation? This is how I work.
I’ll listen while you tell me your thoughts and ideas. While you’re talking I’ll make notes and ask questions. I might ask you something you hadn’t thought about. You'll give me some resources or existing materials if there are any.
I will never know as much about your work as you do. And I don’t need to become an expert in YOUR work. I just need to learn enough to help you achieve your goals for THIS presentation.
I’ll review all my notes and in a few days I'll come back with a draft outline or flow for your slide deck. You’ll tell me where I got it right and wrong. I expect to get some things wrong. That’s why you’re such an important partner in this!
Then I’ll think about design and make some suggestions. For example, let’s say you want to compare this and that. We COULD have a slide that discusses THIS followed by a slide that discusses THAT. But wouldn’t it be better if we had a table where we could see this and that next to each other? And really COMPARE? That’s what I mean by design. Not just colors and fonts, though we can do that too.
Would you like to feel better about your slide presentation? Please reach out.
How do I make a website more readable?
Is your website content clear? Is everything in the right place?
If the answer is no, is that an overwhelming thought?
I’m here. I’ll be that new visitor and identify the gaps. I'll read ALL the content and click EVERY button. I'll ask questions about what you want people to learn. Then I'll suggest rewrites and you'll tell me if they resonate. We'll keep doing this until you're ECSTATIC!
I'll take screenshots of each little section and place my suggestions alongside it in a Word document. Little sections so we aren't overwhelmed.
Are the content and buttons in the right places to create the optimal LEARNING experience for your visitors? Do you need more buttons? Fewer? In different places?
I've got an easy spreadsheet template to look at the whole project at a glance. I'll work with your web designer to make the changes come to life.
Your website is a living, breathing document. You can easily change it any time you want. Considering a content refresh? Please reach out.
How do programs become accredited?
Accreditation for an organization offering educational programs means that a reputable Continuing Education provider in your industry finds that your organization's curriculum or courses adhere to their standards.
Typically, that means your application demonstrates alignment from the learning objectives, specifying what participants will be able to DO after training through the content and methods of instruction to the assessments that measure if objectives have been achieved.
But in the effort to demonstrate alignment it often emerges that one of those dimensions is not strong enough to qualify or that the alignment is weak. You might need to revise the objectives, content, methods, or assessments. Unfortunately, organizations sometimes don't have an internal person to handle the application for accreditation or the required upkeep of their courses. And so they don't apply for accreditation and they can't offer Continuing Education credits.
I can help. I have experience and practice specifying what learners need to accomplish and constructing test questions that measure achievement. And choosing methods and tweaking content so you're ready for approval.
Need help? Please reach out.